PHOENIX (3TV / CBS 5) – Kim Golis thanks 3 On Your Side; She has more than $ 900 in her pocket. “I haven’t given up. I’ve got Gary Harper on my side and that was great,” said Golis. “It’s good to know that you have someone by your side.” In a previous report from 3 On Your Side, Golis explained how she used the Hotels.Com travel website to reserve a room on Coronado Island. The $ 510 room was for her grown daughter and family on her annual California vacation. Phoenix woman says travel website has lost its “guaranteed” hotel reservation. “First of all, it’s Coronado and it’s June, so it’s a fabulous pleasure to be leaving Arizona in June to travel to Coronado,” explained Golis to 3 On Your Side. The reservation was guaranteed by Hotels.Com. But when Golis’ daughter arrived, bad news. “So what happens when your daughter arrives at the hotel?” 3 On your side, Gary asked Harper. “They got there and the hotel said they didn’t have a room,” she replied. “But it’s guaranteed,” said Harper. “Right.” Golis had to find another available room in another hotel, but when she did it was about $ 1,415. That’s about three times what she expected to pay in the other place. “You need a place to stay. So I said we’d do it and I’ll check it out with Hotels.Com when we get back,” Golis said. Kim Golis thanks 3 On Your Side; she has more than $ 900 in the Source: 3TV / CBS 5 As of June, Golis has been fighting with Hotels.Com to reimburse her for the difference she had to pay between the two rooms, approximately $ 912, so she contacted 3 On Your Side, and Gary Harper landed the travel website. After reviewing the matter, Hotels.Com immediately refunded Golis $ 912. “It’s been literally a week since Gary contacted them and they got in touch with me and I.” received the refund. So what I couldn’t do in three months? it was ready in a week, “said Golis. Copyright 2021 KPHO / KTVK (KPHO Broadcasting Company). All rights reserved.
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