PHOENIX, June 29, 2021 – PNC Bank is proud to introduce its first stationary retail banking location in Arizona with the opening of a new Solution Center at Cornerstone 725 S. Rural Rd. Suite 105, Tempe, AZ. The Solution Center, which aims to develop a typical banking experience, enables customers to interact in new and innovative ways with trained employees for individual advice. This is the first of three PNC Solution Centers to open in Phoenix this year. The Solution Centers will include: PNC ATM and Banking Kiosk – self-service functions for deposits, withdrawals and other banking transactions; Advanced Technology – Screen mirroring capabilities from customers’ phones or tablets, projection onto large plasma screens for hands-on demonstrations of PNC apps or a guided digital experience; Workstations of the Future – Flexibility for customers to work with PNC bankers, on tablets or mobile devices, wherever they feel most comfortable in the Solution Center; Video Banking Machines – Improved ATMs that allow customers to bank transactions 7 days a week during extended hours by interacting with a remote banker using an audio and video connection. Customers can make payments to PNC accounts, cash checks, make deposits and speak live with an on-screen banker. This self-service technology allows customers to conduct banking at times convenient for them, while at the same time having access to a live banker who can help with more complex transactions. “This new location gives us better access to banking services through a truly unique customer experience,” said Cathleen Walker, PNC regional president of Phoenix and Northern Arizona. ‘PNC’s Solution Centers deal with the way our customers do banking, which includes an increasing reliance on cutting edge technology and the ability to interact with knowledgeable staff to discuss financial goals. We look forward to growing our business in Phoenix and bringing world-class technology and a personalized approach to banking to the people who live and work in the area. ‘ The bank’s first Arizona location opens after its groundbreaking new digital offering, Low Cash Mode, which targets the $ 17 billion that some studies estimate US consumers pay in overdraft fees each year. Through the low cash mode, PNC expects to help its customers avoid overdraft fees through unprecedented account transparency and control in order to manage moments of low cash or at the wrong time. Low Cash Mode is currently available to Arizona customers through Virtual Wallet, a world-class bank account and money management solution that makes it easy for consumers to manage their finances. In particular, the low-cash mode provides payment control – the ability to determine whether certain direct debits (checks and ACH transactions) are being processed that could otherwise lead to overdrafts; Intelligent real-time alerts; and “Extra Time,” which gives customers time to prevent or resolve overdrafts before charges are made. The function was introduced earlier this month via the PNC Mobile Banking app on Apple and Android phones for all Virtual Wallet customers. Until PNC changes its acquisition of BBVA USA later this year, Low Cash Mode will be available to BBVA USA customers with virtual wallet accounts. PNC’s acquisition of BBVA USA will greatly accelerate PNC’s national expansion strategy and greatly enhance PNC’s ability to continue growing in markets such as Arizona, where PNC has become one of the top five US commercial banks by asset size. As of 2017, Pittsburgh-based PNC has opened 29 solution centers in markets such as Kansas City, North Texas, Houston, Boston, Nashville, and Denver, and plans to open additional locations in 2021 and beyond. PNC’s retail banking network includes around 2,300 stationary locations in almost 40 markets. In addition, PNC customers can access their money free of charge at nearly 18,000 ATMs across the country. PNC Bank, National Association, is a member of PNC Financial Services Group, Inc. (NYSE: PNC). PNC is one of the largest diversified financial services institutions in the United States, organized to provide strong relationships and local delivery of private and commercial banking, including a full range of credit products, to its clients and communities; Specialized services to corporate and government agencies including corporate banking, real estate financing and asset-based lending; Asset management and asset management. Information on PNC can be found at www.pnc.com. CONTACT: Roger Wallace (202) 973-6283roger.wallace@pnc.com Disclaimer PNC Financial Services Group Inc. published this content on June 29, 2021 and is solely responsible for the information it contains. Published by the public, unedited and unchanged, on June 29, 2021 at 13:34:02 UTC.
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